Disability Access Policy

 

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We provide equal access for all our building users.

Holland House Surgery is fully committed to ensuring that disabled people of all ages will be able to get to, move around and use all the facilities in our building comfortably and with ease.

Lytham Primary Care Centre is a purpose-built GP surgery and was designed with disabled access as a priority as follows:

  • Emergency egress available to all building users
  • Approaches and entrances that provide for shared use
  • Accessible parking and drop-off near entrance
  • Wide corridors and doorways to our treatment rooms
  • Access to disabled toilets
  • Lift to the second floor
  • Lighting specifically selected to aid people with partial sight
  • Acoustic design selected to aid those with hearing loss
  • Height of seating and counters
  • Accessible signage, information and communication

We always welcome comments and feedback from local access groups and local individuals and organisations reflecting the views of disabled people.

If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Complete our Accessibility Needs form

Wheelchair Access

The Practice has been specially designed to make it easier for disabled patients to visit; patients also have access to a disabled toilet.

Disabled Parking – Blue Badge Scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop System

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.

Blind/Partially Sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.

Providing NHS Services

Contact

Holland House Surgery
Lytham Primary Care Centre
Victoria Street, Lytham
FY8 5DZ

Freckleton Health Centre
Douglas Drive, Freckleton
Lancashire, PR4 1RY

Telephone: 01253 229470